All Systems Operational

About This Site

Welcome to Spirii's home for real-time information and updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Charge Point Network ? Operational
90 days ago
99.92 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Ecotap Operational
90 days ago
100.0 % uptime
Today
Schneider Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.55 % uptime
Today
Charging Apps ? Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
100.0 % uptime
Today
Business Portal Operational
90 days ago
99.98 % uptime
Today
Business Portal Admin Operational
90 days ago
100.0 % uptime
Today
Onboarding flows Operational
90 days ago
99.94 % uptime
Today
Self-service Portal Operational
90 days ago
100.0 % uptime
Today
Roaming services Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
Payment Gateway (Stripe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
"Most used locations" in Spirii Connect deactivated
Resolved - A new release to Spirii Connect will happen mid-day on Monday. This will solve this minor issue.
Mar 23, 12:41 UTC
Identified - We're still investigating a sustainable solution to the "Most used locations" component, and we expect this to take the remainder of this week.
Mar 22, 08:34 UTC
Investigating - We're experiencing minor performance issues on the Dashboard and have therefore needed to turned off the "Most used locations" component.
We'll work on a solution for this particular component and expect to give an update in the coming days.
Mar 20, 13:35 UTC
Mar 22, 2023
Mar 21, 2023

No incidents reported.

Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Issues with authorization on Zaptec chargers
Resolved - The incident has been resolved, and we are also seeing normal behavior from the chargers.
We will still monitor chargers and charge sessions to make sure everything runs as it should.
Mar 17, 13:32 UTC
Update - Issue has been mitigated at Zaptec and we are seeing a return to normal operations from the chargers. We are still monitoring all chargers to verify their stability.
If some chargers are offline, a manual reboot should bring them back online (turn charger off and on after 5 minutes on the relay).
Mar 17, 12:10 UTC
Update - We are continuing to monitor all Zaptec boxes. Unfortunately we experienced issues again yesterday Thursday the 16th of March between 21:30 and 01:30. After 01:30 we saw a stabilization and a return to normal operations from the chargers.
We are still in close contact with Zaptec to follow the updates from them.
Mar 17, 07:55 UTC
Monitoring - We are seeing more stable communication from the chargers, and are therefore close to normal operations. We are still monitoring all charge sessions.
Mar 16, 14:20 UTC
Update - Zaptec continues to investigate this issue. We are following the error reports closely.
Mar 16, 11:17 UTC
Identified - Charger authorization is unresponsive. This results in very slow communication from Zaptec chargers, meaning some charge sessions starts after a while, and others do not start at all.
We are in close contact with Zaptec to find a solution.
Mar 16, 08:59 UTC
Mar 16, 2023
Mar 15, 2023
Issues with authorization on Zaptec chargers
Resolved - This incident has been resolved.
Mar 15, 20:34 UTC
Monitoring - Our monitoring of the issue show normal operation at this point. We will keep monitoring while we await incident closure from Zaptec.
Mar 15, 18:36 UTC
Investigating - We are currently investigating this issue.
Mar 15, 16:49 UTC
Identified - All customers using Zaptec chargers (both private and public) are currently unable to charge, due to an internal issue with authorization flow in Zaptec’s infrastructure. Zaptec and Spirii is doing everything we can to solve this issue quickly and apologize for the inconvenience.
Mar 15, 16:09 UTC
Database update - Connect affected
Update - The scheduled maintenance has been completed.
Mar 16, 08:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 11:26 UTC
Scheduled - We are currently releasing an update for our database. The update seems to be taking longer than expected.
Dashboard in Connect is currently available untill 16/3 between 06:00-08:30.
Mar 15, 11:22 UTC
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