A service window will take place on 18 November, during which an updated authorisation model for charging sessions will be introduced on the Spirii platform. The change affects how charging sessions are approved when a Spirii or Spirii partner charge key is used at another operator’s location in the Spirii network.
Background: As the Spirii platform has grown into an international charging network, drivers using a Spirii or Spirii partner charge key have, in some cases, been given access by default to chargers operated by other companies on the platform. The updated authorisation model gives charge point operators more control over who can use their charging locations and helps prevent unintended charging sessions.
What will change:
Charging at other operators’ locations: If a charger is owned or operated by another company (CPO) on the Spirii platform, drivers can only charge there if that company allows access through a roaming agreement or a voucher.
Private or restricted chargers: Chargers that are nott open to the public require permission from the owning company, for example through a charge key/token or a voucher.
Sharing of home chargers: Home charger owners will no longer be able to share their charger with other drivers through the Spirii Go app.
Impact: From 18 November, the new access rules will apply. Charging sessions that previously worked may be declined if the setup is incomplete, for example if a location that is not open to the public has no voucher or if roaming has not been enabled. Setups should be reviewed before 18 November to avoid disruptions.
Support: Questions about vouchers, enabling roaming, or any issues after 18 November can be directed to your account manager or Spirii Support at support@spirii.com.
Posted Nov 11, 2026 - 19:32 CET
This scheduled maintenance affects: Roaming services.