Onomondo communication issues

Incident Report for Spirii

Resolved

Onomondo are reporting the issue as resolved and that no lingering issues are detected.
Spirii will continue the monitoring as part of normal operations.
Posted Sep 10, 2025 - 11:31 CEST

Update

Onomondo is continuing to work on resolving the issue, and we will provide an update as soon as more information becomes available.
Posted Sep 10, 2025 - 10:32 CEST

Identified

The issue has been identified, and chargers should now be able to authenticate in a timely manner.
Onomondo is continuing work to fully resolve the issue.
Posted Sep 10, 2025 - 07:51 CEST

Investigating

One of our SIM-card providers, Onomondo, is currently experiencing issues affecting multiple charge points.
This may result in longer authentication times or dropped connections.

Onomondo is actively working to resolve the issue, and we are closely monitoring the situation.

We will provide updates as soon as more information becomes available.
You can also follow Onomondos own status communication here: https://status.onomondo.com/
Posted Sep 10, 2025 - 06:42 CEST
This incident affected: Charge Point Network (ABB, Ecotap, Hypercharger).